Privacy Policy

Effective Date: Jan 2025

Last Updated: June 11, 2025

We value your privacy. This policy explains how MEDLOCUM collects, uses, and protects hospital-related information.

1. Data We Collect

When you register and use the Hospital App, we collect:

Account & Institution Info

  • Hospital Name
  • Hospital Type (General, Specialist, Clinic, etc.)
  • Admin Contact Email

Location

  • Automatically fetched device location (latitude & longitude) during registration and login
  • Used for proximity matching with medics

Shift Data

  • Details of shifts posted, filled, cancelled
  • Performance ratings and reports

2. How We Use This Data

Your data is used to:

  • Verify your facility's legitimacy
  • Enable GPS-based shift management
  • Match medics to shifts based on proximity and requirements
  • Generate analytics and performance reports
  • Support compliance with healthcare staffing norms

3. Sharing of Data

We do not sell your data. We may share it:

  • With registered medics for shift coordination
  • Internally within MEDLOCUM for platform improvement
  • With regulatory authorities if legally required

4. Notifications

You will receive in-app or email alerts for:

  • Assigned medics
  • Shift status changes
  • Missed check-ins/check-outs
  • Platform updates or required actions

5. Data Security

We apply strong security measures including:

  • Encrypted storage
  • Access control for sensitive information
  • Secure APIs for internal data flows

6. Data Retention

We retain your institution's data as long as your account remains active and as needed for compliance, audits, or legal claims.

7. Your Rights

You may:

  • Update your hospital profile information
  • Request deletion of your account by emailing support@medlocum.com
  • Request a report of your institution's data usage

8. Updates to Policy

We may modify this Privacy Policy. Significant changes will be communicated via email or app notification.

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